November 15-16, 2016
The Fairmont Dallas - Dallas, TX

Tuesday, November 15th, 2016

8:15 am - 9:00 am Registration

9:00 am - 9:15 am Chairperson’s Welcome

9:15 am - 10:00 am Embrace Customer-Centric Approaches to Evolve GPO from a Process-Oriented Function Into a High-Impact, Strategic Partner to the Business

Kim Hulber, Director GBS STrategy,American Express

Kim Hulber

Director GBS STrategy
American Express

10:00 am - 10:45 am Develop Metrics that Measure and Optimize End-to-End Processes

Mike Bender, Former Director Shared Services,Hillphoenix

Mike Bender

Former Director Shared Services

10:45 am - 11:15 am GPO Meet & Greet Networking Activity

11:15 am - 12:45 pm A GPO Rollout for Success: Developing a Roadmap, Generating Quick Wins, Communicating Value

Lisa Miller, Retired VP Global Shared Services,PepsiCo Debbie Calianno, Senior Director, Supplier Services GPO,PepsiCo

    Lisa Miller

    Retired VP Global Shared Services


    Debbie Calianno

    Senior Director, Supplier Services GPO

    12:45 pm - 1:45 pm Networking Lunch

    1:45 pm - 2:30 pm Drive User Adoption and Optimize Your Roll-Out Strategy with Powerful Change Management Techniques

    Brian Chan, Director, Finance Transformation,Deloitte Canada

    Brian Chan

    Director, Finance Transformation
    Deloitte Canada

    2:30 pm - 3:00 pm Networking Break

    3:15 pm - 4:00 pm GPO 101 Roundtable hosted by Lexmark

    4:00 pm - 4:45 pm Closing Fireside Chat: Making the Case for Business Process Automation and RPA

    Brad Nelson, VP - Business Operations / Process Re-Engineering,JP Morgan Chase

    Brad Nelson

    VP - Business Operations / Process Re-Engineering
    JP Morgan Chase

    4:45 pm - 11:14 pm End of Summit Day One & Poolside Reception