November 15-16, 2016
The Fairmont Dallas - Dallas, TX

Tuesday, November 15th, 2016

8:15 am - 9:00 am Registration

9:00 am - 9:15 am Chairperson’s Welcome

9:15 am - 10:00 am Embrace Customer-Centric Approaches to Evolve GPO from a Process-Oriented Function Into a High-Impact, Strategic Partner to the Business

Kim Hulber - Director GBS STrategy American Express
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Kim Hulber

Director GBS STrategy
American Express

10:00 am - 10:45 am Develop Metrics that Measure and Optimize End-to-End Processes

Mike Bender - Former Director Shared Services Hillphoenix
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Mike Bender

Former Director Shared Services
Hillphoenix

10:45 am - 11:15 am GPO Meet & Greet Networking Activity

11:15 am - 12:45 pm A GPO Rollout for Success: Developing a Roadmap, Generating Quick Wins, Communicating Value

Lisa Miller - Retired VP Global Shared Services PepsiCo
Debbie Calianno - Senior Director, Supplier Services GPO PepsiCo
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    Lisa Miller

    Retired VP Global Shared Services
    PepsiCo

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    Debbie Calianno

    Senior Director, Supplier Services GPO
    PepsiCo

    12:45 pm - 1:45 pm Networking Lunch

    1:45 pm - 2:30 pm Drive User Adoption and Optimize Your Roll-Out Strategy with Powerful Change Management Techniques

    Brian Chan - Director, Finance Transformation Deloitte Canada
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    Brian Chan

    Director, Finance Transformation
    Deloitte Canada

    2:30 pm - 3:00 pm Networking Break

    3:15 pm - 4:00 pm GPO 101 Roundtable hosted by Lexmark

    4:00 pm - 4:45 pm Closing Fireside Chat: Making the Case for Business Process Automation and RPA

    Brad Nelson - VP - Business Operations / Process Re-Engineering JP Morgan Chase
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    Brad Nelson

    VP - Business Operations / Process Re-Engineering
    JP Morgan Chase

    4:45 pm - 11:14 pm End of Summit Day One & Poolside Reception